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Find answers to common questions about Ferchaud AI trading.

Frequently Asked Questions

What is Ferchaud?

Ferchaud is an AI-powered stock trading platform. Our algorithms monitor over 12,000 stocks in real time, identifying optimal entry and exit points. The AI executes trades automatically through your connected brokerage account.

How does the AI decide when to buy or sell?

Our AI uses a combination of technical analysis, momentum signals, volume patterns, and sentiment data from sources like X (formerly Twitter). It identifies dips to buy and peaks to sell using 9 distinct strategies that have been backtested across thousands of historical trades.

Is my money safe?

Your funds remain in your brokerage account at all times. Ferchaud never holds your money directly. We connect via secure API keys with trade-only permissions. Your brokerage provides SIPC insurance coverage up to $500,000.

What broker do you use?

Ferchaud currently integrates with Alpaca, a commission-free brokerage with API support. Alpaca accounts are SIPC-insured and regulated by FINRA. We plan to add support for additional brokerages in the future.

Can I lose money?

Yes. All trading involves risk, and past performance does not guarantee future results. AI reduces emotional decision-making but cannot eliminate market risk. We strongly recommend starting with paper trading to understand how the system works before committing real capital.

How do I cancel my subscription?

You can cancel anytime from your dashboard under Settings, or by contacting support@ferchaud.app. Your subscription remains active until the end of the current billing period. No cancellation fees, no questions asked.

What is paper trading?

Paper trading is simulated trading with virtual money. It lets you test the AI strategies in real market conditions without risking any real capital. All Free tier accounts use paper trading by default. It is the best way to evaluate Ferchaud before upgrading.

How does revenue share work?

When the AI generates a profitable trade, a small percentage of that profit goes to Ferchaud as a platform fee. The exact split depends on your tier: Free keeps 100%, Starter keeps 80%, Pro keeps 90%, and Elite keeps 98%. You only pay when you profit.

Still need help?

Our team typically responds within 24 hours on business days.

support@ferchaud.app